Job description

BI-LINGUAL APPLICANTS ARE ENCOURAGED TO APPLY! (Spanish & English)

Provide customer service to the company and any customer that comes in. Deter any security issues with the clients. De-escalate conflict and greet customers at entrance. Make sure the customers are following Covid procedures.

Garcia's Private Security is a Latin owned, fast-paced security firm based out of Hayward, Ca. We provide top tier physical security for our clients throughout the San Francisco Bay Area utilizing modern industry technology.

Security officers perform essential functions to protect property, people, and information from loss, damage or unauthorized use. Although emergencies are infrequent, in many cases, the single most important reason for having a security officer is to effectively handle an emergency. The Officer presents a visible deterrent to unauthorized conduct while moving throughout the property.

Duties and Responsibilities:

• Provide excellent customer service to the client, its associates and facilities personnel

• Investigate and report maintenance and safety conditions which may create a safety hazard.

• Must be able to write English neatly, completing all required logs, checklist, and reports in a timely manner using good grammar and punctuation;
• Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment in functional and presentable condition

• Respond to all requests for assistance relayed by Supervisor or client: complete various company or client assignments as required;

• Prepare incident reports detailing all information and actions taken to address conditions or emergencies.

• Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry;

• Prevent Losses and damage by reporting irregularities; informing violators of policy and procedures;

• Must be able to be alert and orientated at all times while on duty;

• Must be able to respond to emergency situations correctly and with confidence;

• Perform multiple tasks in a timely, courteous and professional manner;

• Ability to conform to established procedures and to help identify and solve problems;

• Works harmoniously and effectively with others, follow directions, and maintains composure under stress;

• Must adhere to all company policies and site post orders;

• Must be able to stand and walk for extended periods of time;

• Must be able to function in all types of weather environments:

Requirements and Skills:

• Must be at least 18 years of age;

• Must have current Guard Card;

• Must be able to communicate effectively; verbally and in writing.

• Must be reliable, arriving for duty at scheduled times;

• Must wear and care for uniforms properly and adhere to grooming and hygiene standards;

• Establish and maintain effective working relationships with associates, supervisors and the general public;

• Ability to perform necessary physical duties, i.e. walking, standing, make necessary rounds, operate motorized vehicle (where duties require);

• Must be able to qualify, acquire, and maintain all required licenses.

• Must be able and willing to work with minimal supervision.

• Must have basic computer skills.

Job Types: Part-time, Full-time

Salary: $18.00 per hour

Benefits:

• 401(k)

Schedule:

• 8 hour shift
• Monday to Sunday
• Weekend MUST be availability

COVID-19 considerations:

All customers and employees are required to wear a face mask while inside the building, per the contract standard.

Ability to commute/relocate:

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Guard Card (Required)

Shift availability:

• Day Shift (Required)